Shipping policy
The delivery time for the product in mainland Spain will depend on the shipping system established with the different transport agencies. Generally, the time can be estimated between 1 and 4 business days, but occasionally, some products may exceed these estimated times due to various reasons such as assembly, manufacturing, or other similar factors that may extend the shipping time. During periods of high order volume, for example Black Friday, delivery times may be affected. Matties Bags informs the User that the purchase will be considered finalized from the moment the User receives - at the email address provided during the contracting process - confirmation from Matties Bags that the purchase has been successfully completed.The delivery time outside Spanish territory is usually no longer than 7business days although it depends on the destination country.
Upcoming non-business days for Matties Bags. Year 2026.
Wednesday, June 24: Saint John's Day
From Monday, July 27 to Friday, August 7 (inclusive): Gata de Gorgos Local Holiday (Alicante)
Tuesday, September 29: Saint Michael's Day (Local Holiday)
Friday, October 9: Valencian Community Day
Monday, October 12: National Day of Spain
Tuesday, December 8: Immaculate Conception
Friday, December 25: Christmas Day
Thursday, December 31: New Year's Eve
Saturdays and Sundays - Closed
Matties Bags will deliver its products through the transport agency contracted for this purpose. The product will be sent to the address exactly as provided by the User in the form completed to make the purchase through our WEBSITE. Therefore, the User is kindly requested to verify prior to finalizing the purchase that their contact details have been entered correctly. In this regard, Matties Bags is exempt from any liability in the event that the product delivery cannot be executed or is delayed due to inaccurate or incomplete data, the User's absence, or a Force Majeure event. "Force Majeure event" shall mean all those causes that could not have been foreseen, or that even if foreseen were unavoidable, resulting in the non-fulfillment of any of its obligations. These include, but are not limited to, strikes by its own workers or by external workers, insurrections or riots, as well as regulations issued by any civil or military authority, natural disasters such as earthquakes, floods, lightning, or fires, wars, lockouts, or any other force majeure situation.
The User is reminded that under no circumstances will any charges be applied for the transportation and delivery of the product at the time of receipt (except when Cash on Delivery is chosen as the payment method).
Shipping cost details by country:
SPAIN PENINSULA AND BALEARIC ISLANDS:
- Standard HOME delivery (1 to 3 business days):FREE
- Pickup point (Inpost.es) (5 to 7 business days):FREE
- EXPRESS home delivery (1 to 3 business days): 5,00€
CANARY ISLANDS: €9.99
PORTUGAL (excluding islands):
- Home delivery (DHL): FREE
- Pickup at Service Point : FREE
- Cash on delivery: 9.95 €
| Order value | 0€ TO 59.95€ | 59.95€ to 99.95€ | More than €99.95 |
| GERMANY | 7.90 | Free | Free |
| AUSTRIA | 11.90 | Free | Free |
| BELGIUM | 11.90 | Free | Free |
| BULGARIA | 32.95 | 17.95 |
9.95 |
| CHEQUIA | 11.90 | Free | Free |
| CROATIA | 32.95 | 17.95 |
9.95 |
| DENMARK | 11.90 | Free | Free |
| SLOVAKIA | 11.90 | Free | Free |
| SLOVENIA | 11.90 | Free | Free |
| ESTONIA | 32.95 | 17.95 |
9.95 |
| FINLAND | 32.95 | 17.95 |
9.95 |
| FRANCE | 7.90 | Free | Free |
| GREECE | 32.95 | 17.95 |
9.95 |
| HUNGARY | 32.95 | 17.95 |
9.95 |
| IRELAND | 32.95 |
17.95 |
9.95 |
| ITALY | 11.90 | Free | Free |
| LATVIA | 32.95 |
17.95 |
9.95 |
| LITHUANIA | 32.95 | 17.95 |
9.95 |
| LUXEMBOURG | 11.90 | Free | Free |
| MADEIRA AND AZORES | 28.00 | 12.90 | Free |
| NETHERLANDS | 11.90 | Free | Free |
| POLAND | 11.90 | Free | Free |
| ROMANIA | 32.95 | 17.95 |
9.95 |
| SWEDEN | 32.95 | 17.95 |
9.95 |