These conditions regulate the operation and functioning of the distance sales service of Matias Salva, S.L. (hereinafter Matties Bags) and are conceived as a complement to the General Conditions of Use of the website, the Privacy Policy, the Legal Notice and any other legal texts that are published on https://www.mattiesbags.com


Likewise, the User is informed that these conditions have been prepared in accordance with the provisions of Law 34/2002, on Services of the Information Society and Electronic Commerce, Law 7/1998 on General Contracting Conditions, Royal Decree 1906/1999, which regulates Telephone or Electronic Contracting with general conditions in development of article 5.3 of Law 7/1998 and Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws and any applicable legal provisions.


The User who purchases products through https://www.mattiesbags.com admits having read these conditions and expresses his full and unreserved adherence to each and every one of them.


The conditions described here may be modified at any time at the request of Matties Bags, so these conditions will only be valid for the purchase made by the User at the time of reading them. For this reason, Matties Bags informs the User that they must read the conditions in each purchase they make through https://www.mattiesbags.com/en/matties-bags-conditions-14.html.

Finally, Matties Bags makes it clear that the User may access these conditions at any time, without having to buy a product through https://www.mattiesbags.com/es/matties-bags-conditions-14.html . Likewise, the user may store them in their computer system and, where appropriate, obtain a physical copy by printing them.


If you have any questions related to these conditions, you can contact us through the following email address web@mattiesbags.com or through the following telephone number +34 96 575 60 51.


1. IDENTIFICATION OF THE CONTRACTING PARTIES


On the one hand, Matias Salva, S.L. (hereinafter Matties Bags), with C.I.F. B03088366 and registered office at Plaza España 21-23 (C.P. 03740) Gata de Gorgos and address for notification purposes at the same address registered in the Mercantile Registry of Alicante, Volume 540, Book 195, Folio 140, Sheet 4580.


And, on the other hand, by the User, whose data is entered by himself in the registration form to make the purchase of a Matties Bags product after accepting these conditions.


2. OBJECT OF THE CONTRACT


The purpose of the contract is to regulate the Particular Contract Conditions of the products that Matties Bags markets.


Access to information is completely free, while the product purchase service is onerous, specifying at all times the current prices of the product, shipping prices and tax charges.


Likewise, the User, prior to making the purchase, may obtain a complete description of the product and its characteristics, which will also be provided in the "Order Confirmation".


3. AVAILABILITY OF THE SERVICE


The products offered through this website will be available in Spanish territory and part of Europe.


Likewise, the contracting procedure will be carried out in the Spanish language in any case and English if the user selects said option, with Matties Bags being able to establish the possibility of carrying out the contracting of the service in other specified languages.


4. FORMALITIES TO ENTER INTO THE CONTRACT AND PURCHASE PROCEDURE


The product contracting procedure is carried out through the website and is carried out completely electronically. The steps to carry out the hiring are the following:


Product selection:


The User must click on the product that interests him. The selected product will appear in an image of larger dimensions and the User will obtain a detailed sheet of it, which shows its own characteristics, the sizes available according to international standards, the image of the product from different perspectives, if the store decides extend more information about the product, the price, and the possible promotions, offers or discounts which will be clearly and expressly identifiable.


Simply click on "ADD TO MY BASKET" so that the product in question goes to the "BASKET" and the system will open a side panel in which you can "PAY" or Close (X located at the top right) to continue shopping .

In the case of continuing to buy, you will see the "my basket" section in the upper right part of the screen, which will reflect the number of products added to the aforementioned basket.

By accessing the basket you can log in and see the products you are going to buy. Once the shipping address has been determined, you must click on "continue with shipments" so that the system calculates the cost of postage (For Spain Peninsula Free shipments from 30)..

"Proceed to payment" will invite you to choose the desired payment method and "Pay now".

Likewise, in the registration form the User will be asked for his express authorization so that Matties Bags can send him commercial information by email regarding the brand's products, contests and raffles of Matties Bags products, promotions as well as any other information. of an advertising nature. Without prejudice to the informative communication regarding the processing of the User's personal data that is included in the registration form itself, the User is recommended to access the Privacy and Data Protection Policy to obtain more information in this regard.


WAY TO PAY:

The User must choose between the different forms of payment that Matties Bags makes available, which are: credit card, PayPal, Sequra, bank transfer or cash on delivery.

If the User prefers the credit card option, they must provide the following information:
Name of the holder, type of card, card number and security code (CVV).


If the User chooses the PayPal option, they must provide the following information:
PayPal identification data, if you are a registered user; or data necessary to make the payment (name of the holder, type of card, card number).

If the user prefers to pay with the Sequra option:

Deferred payment with SeQura
Buy now and don't pay for 30 days.

  • Instantly and without paperwork. Only with your DNI or NIE, your mobile and your card.
  • Only one cost of formaliation. No interest, TIN 0%. No hidden costs.
  • At the time of purchase, the formalization payment is made and the order will be charged
  • automatically when the payment date arrives. We also offer you the option to pay it in 3 or 6 months.
  • SeQura will inform you at all times through your email and SMS.
  • It is a SeQura service, which gives you the option to save your card so you don't have to re-enter your payment details for your purchases.

Flexible payment with SeQura
Choose to divide the amount of your order in 3, 6 or 12 monthly installments at the time of purchase.

  • Instantly and without paperwork. Only with your DNI or NIE, your mobile and your card.
  • Only a fixed cost per month (varies depending on the amount of the order). No interest, TIN 0%. No hidden costs.
  • At the time of purchase, the first payment is made by card, and the rest will be charged automatically based on the monthly payments you have chosen.
  • You can modify the payment plan or pay in full at any time without additional costs. And you can also choose or modify the day of the month you want to pay.
  • SeQura will inform you at all times through your email and SMS.
  • It is a SeQura service, which gives you the option to save your card so you don't have to re-enter your payment details for your purchases.

Buy now, pay later with SeQura
Make your purchases online as you have always bought: paying when you have the items at home.

  • You have up to 7 days after sending the order to make the payment through credit or debit card, transfer or account deposit. We also offer you the option to pay it in 3 or 6 months.
  • This service offered by SeQura has no additional cost.
  • At the time of purchase you do not have to leave your bank details.
  • SeQura will inform you of the terms and forms of payment via email and SMS.
  • Once you have purchased with SeQura, if you save your card you will never have to re-enter your payment details for your purchases.

 

If the user chooses the bank transfer, it must be taken into account that his order will be finalized at the moment we receive the amount of the order in our bank account.

If the user prefers to choose cash on delivery, it must be taken into account that there will be a chargeextra of 5, which correspond to the management that the transport agency makes of the money in cash..

If the User does not wish to enter into the contract and wants to end the purchase process, please do not place the order, avoiding clicking "FINISH" without prejudice to the fact that, in the event of authorizing the payment and formalizing the contract, the User may exercise your right of withdrawal as well as those other rights that the law recognizes.


The cancellation of the purchase process through the procedure established for such purposes, will imply that all the information that the User has entered so far -through the different procedures of the purchase process and in relation to that specific purchase- is deleted from so that Matties Bags will not keep the indicated data. On the contrary, Matties Bags will keep the User registration data so that the user can speed up their future purchase processes, it being sufficient for the User to identify himself through his username and password. The user may at any time modify their information, request their withdrawal from the service or exercise their rights of access, rectification, cancellation and opposition. For more information, the User is recommended to consult section 14 of these conditions.


5. FORMALIZATION OF THE CONTRACT


There will be no contract between Matties Bags and the User in relation to any product until your order has been expressly accepted by Matties Bags (even if the bank account provided by the User has already been charged). If the order is not accepted and a charge has already been made to the bank account provided by the User, the amount will be fully refunded within a maximum period of thirty days.


To place an order, you must follow the online purchase procedure described in section 4 of these conditions and click on "FINISH ORDER". Following this, you will receive an email acknowledging receipt of your order ("Order Confirmation"). The contract for the purchase of a product between Matties Bags and the User will be formalized only when the User receives the Order Confirmation.


In this sense, the User is informed that all orders for products that are made through are subject to their availability and, in this sense, if there are difficulties regarding their supply, or if there are no items in stock, Matties Bags reserves the right to provide the User with information about substitute products of equal or higher quality and value that the User may order. If you do not wish to place an order for these substitute products, we will refund any amount that the User may have paid within a maximum period of 30 days.


6. VALIDITY OF THE PURCHASE PROCEDURE AS PROOF OF ACCEPTANCE AND PERFECTION OF THE CONTRACT


Both parties -Matties Bags and the User- expressly declare that the fact of following electronically all the steps described in point 4 for the process of purchasing Matties Bags products, implies full and express acceptance of these particular contracting conditions. , understood enough to contract.


7. PRICE AND OFFERS


The price of the Matties Bags products that the User can acquire through will always be published next to each product and will be shown in Euros. The published price is the complete final price of the product, so it includes all applicable taxes according to current legislation as well as the expenses derived from the shipment or any others that may affect the User. In any case, Matties Bags will provide the User with the itemized price during the purchase process, allowing the User to know the exact amount of the product and the other concepts indicated above.


Likewise, Matties Bags makes it clear that the Offers, Promotions and Discounts that appear published in will be conditioned and limited to the product on which they are advertised, to the period of time that is established as well as to the remaining conditions that, unilaterally, Matties Bags Bags decide to establish. In any case, Matties Bags will clearly, visibly and expressly indicate the aforementioned information so that the User can distinguish and understand the Offer, Promotion or Discount.


8. METHOD OF PAYMENT


The payment method of the order will be the one that the User chooses when placing the order, from among the payment methods allowed by Matties Bags. The User may choose to pay by credit card, with Sequra, with Paypal, bank transfer or cash on delivery. Payments can be made by Visa, Visa Electron, MasterCard, Maestro, 4B, Red 6000 and Discover. The card with which the payment is made must be the property of the User who has purchased the Matties Bags product. In the event that the holder of the credit and/or debit card and the User are different persons, it is an inexcusable requirement that the purchase be made by the holder of the card. For this purpose, Matties Bags is exempt from any liability arising from the breach of this clause, Matties Bags not being responsible for the purchase made by a User with the card owned by a third party.


Payment through PayPal guarantees the confidentiality of the User's card data. In the case of making a payment by credit card through PayPal from an account not registered with PayPal, the order will not be sent until the identity of the owner of the card with which the order has been made has been verified.


For such purposes, Matties Bags is exempt from all liability in relation to the confidentiality and security of the information and data provided by the User on the occasion of the payment of their purchases through a credit or debit card, to the extent that the treatment of such information and data is not exclusively under the control of Matties Bags.


9. PRODUCT DELIVERY

The delivery time of the product in mainland Spain will depend on the shipping system that you have established with the different transport agencies. In general, the time can be estimated between 1 and 4 business days, but sometimes some products may exceed these estimated times for various reasons such as assembly, manufacturing or other similar factors that may exceed this shipping time. Matties Bags informs the User that the purchase will be understood as formalized from the moment the User receives -at the email address indicated during the contracting process- the confirmation by Matties Bags that the purchase has been made correctly. . The delivery time outside Spanish territory will not exceed thirty (30) days if the store decides to sell its products abroad.



Matties Bags will deliver their products through the transport agency contracted for this purpose. The product will be sent to the address that the User has exactly provided in the form that is completed to make the purchase through our WEB. For this reason, the User is requested to check prior to the formalization of the purchase that they have correctly entered their contact information. In this sense, Matties Bags is exempt from any responsibility in the event that the delivery of the product cannot be executed or is executed late due to inaccurate or incomplete data, due to the absence of the User or due to Force Majeure. "Case of force majeure" shall mean all those causes that could not have been foreseen, or that were still foreseen to be unavoidable, and that result in the breach of any of its obligations. Among them, but not limited to, strikes, both by their own workers and by outside workers, insurrections or revolts, as well as regulations issued by any civil or military authority, natural disasters such as earthquakes, floods, lightning or fires, wars, lockouts or any other situation of force majeure.


The User is reminded that in no case will expenses be charged for the transport and delivery of the product at the time of receiving it (except when Cash on Delivery is chosen as payment method, which will apply an extra charge of 5, which corresponds to the management that the delivery agency transportation makes of cash)..


10. RIGHT OF WITHDRAWAL


The User may exercise their right of withdrawal -leaving without effect the contract between the User and Matties Bags- without the need to justify their decision and without penalty of any kind. However, the User must bear the direct costs derived from the return of the purchased product, if any. The return of products purchased through mattiesbags.com in Spain (Peninsula and Balearic Islands) is free of charge.


The User has a period of fourteen (14) days to exercise their right of withdrawal from the moment they receive - at the address designated for such purposes - the product purchased through mattiesbags.com.


In order to effectively exercise their right of withdrawal, it will be an essential requirement that the User completes the return form, which is accessible in the "Exchanges and Returns" section of the website. For this reason, the User is recommended that, prior to requesting the return to web@mattiesbags.com, carefully read the information in the aforementioned section so that the exercise of the right of withdrawal becomes effective.


The User must return the product purchased to Matties Bags in perfect condition, being cause for denial of the right of withdrawal that the product had been used or damaged by the User. Likewise, you must return it following the instructions established in the "Return Policy" section of this website.


Exercised the right of withdrawal, the User will receive an e-mail confirming the acceptance (if the returned order is correct) of the return and Matties Bags will proceed to make the refund. Matties Bags will reimburse the user -in the same bank account through which the payment of the purchased product had been made through the economic amount for which the User purchased the product and that is reflected in the "Order Confirmation". Matties Bags will return the money as soon as possible and, in any case, within thirty (30) days from the date Matties Bags receives the document through which the User exercises his right of withdrawal.


11. RETURNS OF DEFECTIVE PRODUCTS


In cases where the User, at the time of delivery, considers that the product does not comply with the provisions of these conditions, they must contact Matties Bags immediately by sending an email to the address web@mattiesbags. com providing the details of the product as well as the damage it suffers, or by calling +34 965 756 051.


The User must return the product to the address indicated in the first section of these conditions.


Matties Bags will carefully examine the returned product and will notify the User to the electronic address that he had provided for such purposes, within a reasonable period of time, if the return or replacement of the product is appropriate (if applicable). The return or replacement of the product will be made as soon as possible and, in any case, within 30 days following the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.


The amounts paid for those products that are returned due to some defect or defect, when it actually exists, will be fully reimbursed, as well as the costs that the User would have incurred to return it to us. The refund will be made to the same credit card that was used to pay for the purchase.


The rights recognized by current legislation are protected.


12. WRITTEN COMMUNICATIONS


The information or communications that Matties Bags sends to the User will be in writing. The User accepts that communications with Matties Bags are electronic. For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that Matties Bags sends electronically complies with the legal requirements of being in writing. The notifications that the User sends should preferably be made to the contact addresses published in the "CONTACT" section of mattiesbags.com.


13. SUBMISSION OF CLAIMS


The User may submit their complaints and claims to Matties Bags or request information about the products offered or contracted through the following channels:


By writing to the following address: Pza. España, 21-23 - CP 03740 - Gata de Gorgos (Alicante)
Sending an email to the following address: web@mattiesbags.com


Matties Bags will respond to the User as soon as possible and in any case within a maximum period of one month from the filing of the claim.


14. DATA PROTECTION


In accordance with Organic Law 15/1999 on the Protection of Personal Data (LOPD), the User, as a contracting party, acknowledges being informed and consenting that their personal data generated during the execution of the contractual relationship are necessarily treated in a file responsibility of Matties Bags in order to carry out the management, development, compliance and control of the contractual relationship as well as postal or electronic sending of communications and documentation related to said relationship, contact agenda and maintenance of commercial relationship records. The data will be transferred to other third parties in the cases provided by law, such as financial auditors, competent Administration Bodies for control, registration and inspection purposes.


Likewise, from the moment the User carries out a purchase process in and validly formalizes the contractual relationship with Matties Bags, their personal data will be stored in a file that is the responsibility of Matties Salva (Matties Bags) with the following purposes: carry out the management, development, fulfillment and control of the contractual relationship, management of the order placed, identify you as a client of Matties Bags, send and personalize documentation related to the business relationship, provide access to the web area by means of a username and password specific to registered users; agenda of contacts as well as the correct economic, accounting and fiscal management; billing and administration; development and management of the business relationship with customers and maintenance of records of business relationships. The communication of the data by the interested party for the fulfillment of the aforementioned purposes is mandatory and by virtue of the contractual relationship, their data may be transferred to the following Organisms: Judges and Courts, where appropriate, when legally required to do so or consumer arbitration courts as well as consumer and user associations in case of dispute, banking entities, for the collection of the purchased product, the Tax Agency, for the fulfillment of fiscal obligations, and any other third parties to whom, by virtue of the regulations stated, it is necessary to carry out the transfer, to ensure the proper development of the contracted service and, in general, of the intended purposes.


Likewise, Matties Bags informs the interested party that their data may be transferred to other third-party companies that Matties Bags subcontracts to collaborate in the total or partial execution of the services to be provided.


The User undertakes to inform Matties Bags of any variation in the data while the contract is in force so that the aforementioned entity can proceed to update it. Until the contrary is communicated to Matties Bags, it will be understood that the data provided by the User is accurate and current.


On the other hand, if during the execution of the contract the User must provide personal data referring to third parties, he must, prior to its inclusion, inform said third parties of the extremes contained in this communication and in any case, of the purpose of the transfer. For such purposes, the communication of personal data of third parties is conditioned to the principle of necessity and proportionality and to the communication of current and truthful data, and requires in advance to inform and request the consent of said third parties for the treatment of their data, unless there is a legal authorization to that effect.


Finally, the User is informed that, in the event that he expressly authorizes the receipt of advertising mailings through the registration form, his data will be processed in order to send him to the email address that the User indicates, advertising and commercial information related to the products that Matties Bags sells as well as information related to the promotions and contests organized by Matties Bags.


Under article 21.2 and 22.1 of the LSSICE, the User is informed of their right to oppose the processing of their data for promotional purposes for the receipt of commercial communications as well as their right to revoke at any time the consent given for this purpose with the simple notification of your will to Matties Bags.


To do this, the user may direct their opposition by sending an email to the address: web@mattiesbags.com, with the subject "LSSICE OPPOSITION", as well as the right to revoke their consent by requesting the cancellation of the communications reception service. commercials by email by sending an email to the address: web@mattiesbags.com, with the subject "UNSUBSCRIBE".


Likewise, Matties Bags informs the user of the possibility of exercising their rights of access, rectification, cancellation and opposition by means of a written request addressed to Matties Bags at the following address: Pza. España, 21-23 - CP: 03740 Gata de Gorgos (Alicante ), or the one that replaces it and is communicated in the General Registry of Data Protection. For such purposes, the interested party must send Matties Bags the written communication indicating the request or right that they are exercising together with a copy of their DNI or valid document in law that proves their identity. The User can also exercise their rights by sending a photocopy of their D.N.I. on both sides -or an equivalent document- to the email web@mattiesbags.com.


For more information, see our privacy policy.


15. APPLICABLE LEGISLATION, JURISDICTION AND EXTRAJUDICIAL DISPUTE SETTLEMENT


These general conditions are governed by Spanish law.


The parties, expressly waiving their own jurisdiction, submit to the resolution of any litigation that may arise to the Courts and Tribunals of and, where appropriate, the Arbitral Tribunals to which Matties Bags is adhered at the time of the dispute. .