These conditions regulate the operation and operation of the distance selling service of Matias Salva, S.L. (hereinafter Matties Bags) and are conceived as a complement to the General Conditions of Use of the website, the Privacy Policy, the Legal Notice and any other legal texts that are published at

Likewise, the User is informed that these conditions have been prepared in accordance with the provisions of Law 34/2002, on Services of the Information Society and Electronic Commerce, Law 7/1998 on General Contracting Conditions, Royal Decree 1906/1999 which regulates Telephone or Electronic Contracting with general conditions in development of article 5.3 of Law 7/1998 and Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws and any legal provisions that may be applicable.

The User who purchases products through admits having read these conditions and expresses his full and unreserved adherence to each and every one of them.

The conditions described here may be modified at any time at the request of Matties Bags, so these conditions will only be valid for the purchase made by the User at the time of reading them. Therefore, Matties Bags informs the User that they must read the conditions in each purchase made through

Finally, Matties Bags shows that the User may access these conditions at any time, without having to buy a product through . Likewise, the user may store them in their computer system and, where appropriate, obtain a physical copy by printing them.

If you have any questions related to these conditions, you can contact us through the following email address or through the following telephone number +34 96 575 60 51.


On the one hand, Matias Salva, S.L. (hereinafter Matties Bags), with C.I.F. B03088366 and registered office at Plaza España 21-23 (C.P. 03740) Gata de Gorgos and address for notification purposes at the same address registered in the Alicante Mercantile Registry, Volume 540, Book 195, Folio 140, Page 4580.

And, on the other hand, by the User, whose data is entered by himself in the registration form to make the purchase of a Matties Bags product after accepting these conditions.


The purpose of the contract is to regulate the Particular Conditions of Contract for the products sold by Matties Bags.

Access to the information is completely free, while the product purchase service is expensive, specifying at all times the current prices of the product, shipping prices and tax charges.

Likewise, the User, prior to making the purchase, may obtain a complete description of the product and its characteristics, which will also be provided in the "Order Confirmation".


The products offered through this website will be available in Spanish territory and part of Europe.

Likewise, the contracting procedure will be carried out in the Spanish language in any case and in English if the user selects this option, and Matties Bags may establish the possibility of carrying out the contracting of the service in other specified languages.


The product contracting procedure is carried out through the website and is carried out completely electronically. The steps to carry out the hiring are the following:

Product selection:

The User must click on the product that interests him. The selected product will appear in an image of larger dimensions and the User will obtain a detailed file of it, which shows its own characteristics, the sizes available according to international standards, the image of the product from different perspectives, if the trade decides expand more information on the product, the price, and the possible promotions, offers or discounts which will be clearly and expressly identifiable.

Just click on "ADD TO MY BAG" so that the product in question goes to the "BAG" and the system will open a side panel in which you can "PAY" or Close (X located in the upper right) to continue shopping .

If you continue shopping, you will see the "my basket" section in the upper right part of the screen, which will reflect the amount of products added to the aforementioned basket.

By accessing the basket you will be able to log in and see the products you are going to buy. Once the shipping address has been determined, you must click on "continue with shipments" for the system to calculate the cost of shipping (For Peninsula Spain, shipping is Free, orders over 30€).

"Continue with payment" will invite you to choose the desired payment method and "Pay now".

Likewise, in the registration form, the User will be asked for his express authorization so that Matties Bags can send him commercial information regarding the brand's products by email, conducting contests and raffles for Matties Bags products, promotions as well as any other information of an advertising nature. Without prejudice to the informative communication regarding the processing of the User's personal data that is included in the registration form itself, the User is recommended to access the Privacy and Data Protection Policy to obtain more information in this regard.


The User must choose between the different forms of payment that Matties Bags makes available to them, which are: credit card, PayPal, Sequra, bank transfer or cash on delivery.

If the User prefers the credit card option, he must provide the following information:

Holder's name, card type, card number and security code (CVV).

If the User chooses the PayPal option, he must provide the following information:

PayPal identification data, if you are a registered user; or data necessary to make the payment (name of the holder, type of card, card number).

If the user prefers to pay with the Sequra option:

Deferred payment with SeQura

Buy now and don't pay for 30 days.

• Instantly and without paperwork. Only with your DNI or NIE, your mobile and your card.

• Only one formalization cost. Without interest, TIN 0%. No hidden costs.

• At the time of purchase, the formalization payment is made and the order will be charged from

• automatically when the payment date arrives. We also offer you the option of paying it in 3 or 6 months.

• SeQura will inform you at all times through your email and SMS.

• It is a SeQura service, which gives you the option to save your card so that you do not have to re-enter your payment details for your purchases.



Flexible payment with SeQura

Choose to divide the amount of your order into 3, 6 or 12 monthly payments at the time of purchase.

Buy now, pay later with SeQura

Make your purchases online as you have bought all your life: paying when you have the items at home.

• You have up to 7 days after sending the order to make payment by credit or debit card, transfer or deposit into account. We also offer you the option of paying it in 3 or 6 months.

• This service offered by SeQura has no additional cost.

• At the time of purchase you do not have to leave your bank details.

• SeQura will inform you of the terms and forms of payment via email and SMS.

• Once you have bought with SeQura, if you save your card, you will never have to re-enter your payment information in your purchases.

If the user chooses the bank transfer, it must be taken into account that their order will be finalized when we receive the amount of the order in our bank account.

If the user prefers to choose cash on delivery, it must be borne in mind that there will be an extra charge of € 5, which corresponds to the management that the transport agency makes of the cash.

If the User does not wish to enter into the contract and wants to end the purchase process, please do not place the order avoiding clicking "FINALIZE" all this without prejudice to the fact that, in the event of authorizing the payment and formalizing the contract, the User may exercise your right of withdrawal as well as those other rights recognized by law.

The cancellation of the purchase process through the procedure established for this purpose, will imply that all the information that the User has entered up to now -through the different procedures of the purchase process and in relation to that particular purchase- is deleted from So Matties Bags will not keep the indicated data. On the contrary, Matties Bags will keep the User's registration data so that the user can streamline their future purchase processes, being sufficient for the User to identify himself through his username and password. The user at any time may modify his information, request his withdrawal from the service or exercise the rights of access, rectification, cancellation and opposition. For more information, the User is recommended to consult section 14 of these conditions.


There will be no contract between Matties Bags and the User in relation to any product until their order has been expressly accepted by Matties Bags (even if the charge has already been made to the bank account provided by the User). If the order is not accepted and a charge has already been made to the bank account provided by the User, the amount thereof will be fully refunded within a maximum period of thirty days.

To place an order, you must follow the online purchase procedure described in section 4 of these conditions and click on "FINISH ORDER". After this, you will receive an email acknowledging receipt of your order ("Order Confirmation"). The contract for the purchase of a product between Matties Bags and the User will be formalized only when the User receives the Order Confirmation.

In this sense, the User is informed that all orders for products that are made through are subject to their availability and, in this sense, if there are difficulties in their supply, or if there are no Items in stock, Matties Bags reserves the right to provide the User with information about substitute products of equal or higher quality and value that the User may order. If you do not wish to order these substitute products, we will refund any amount that the User may have paid within a maximum period of 30 days.


Both parties -Matties Bags and the User- expressly declare that the fact of telematically following all the steps described in point 4 for the purchase process of Matties Bags products, implies the full and express acceptance of these particular contracting conditions , understood enough to contract.


The price of the Matties Bags products that the User can purchase through will always be published next to each product and will be displayed in Euros. The published price is the complete final price of the product, so it includes all applicable taxes according to current legislation as well as the costs derived from shipping or any others that may affect the User. In any case, Matties Bags will provide the User with the itemized price during the purchase process, allowing the User to know the exact amount of the product and the other items indicated above.

Likewise, Matties Bags shows that the Offers, Promotions and Discounts that appear published in will be conditioned and limited to the product on which they are advertised, to the period of time that is established as well as the other conditions that, unilaterally, Matties Bags decide to establish. In any case, Matties Bags will clearly, visibly and expressly indicate the aforementioned information so that the User can distinguish and understand the Offer, Promotion or Discount.


The form of payment of the order will be the one that the User chooses when placing the order, from among the forms of payment allowed by Matties Bags. The User may choose to pay by credit card, by Paypal, Sequra, bank transfer or cash on delivery. Payments can be made with Visa, Visa Electron, MasterCard, Maestro, 4B, Red 6000 and Discover cards. The card with which the payment is made must be owned by the User who has purchased the Matties Bags product. In the event that the holder of the credit and / or debit card and the User are different persons, it is an inexcusable requirement that the purchase be made by the holder of the card. For these purposes, Matties Bags is exonerated from any liability derived from the breach of this clause, Matties Bags not responding to the purchase made by a User with a third party's ownership card.

Payment through PayPal guarantees the confidentiality of the User's card details. In the case of making a payment by credit card through PayPal from an account not registered in PayPal, the order will not be sent until the identity of the cardholder with which the order has been placed has been verified.

For these purposes, Matties Bags is exonerated from all responsibility in relation to the confidentiality and security of the information and data provided by the User when paying for their purchases through a credit or debit card, to the extent that the Treatment of such information and data is not exclusively under the control of Matties Bags.


During the state of alarm decreed in Spain, the delivery time may vary for reasons totally unrelated to the company.

The delivery time of the product in Spain peninsula will depend on the delivery system that you have established with the different transport agencies. In general, the time can be estimated between 1 and 4 days but sometimes, some products may exceed these estimated times for various reasons such as assembly, manufacturing or other similar factors that may exceed this shipping time. Matties Bags informs the User that the purchase will be understood to be formalized from the moment the User receives - at the email address indicated during the contracting process - the confirmation from Matties Bags that the purchase has been made correctly. The delivery time outside of Spanish territory will not exceed thirty (30) days if the store decides to sell its products abroad.

Matties Bags will deliver its products through the transport agency hired for this purpose. The product will be sent to the address exactly provided by the User in the form that is completed to make the purchase through our WEB. For this reason, the User is requested to check, prior to the formalization of the purchase, that they have correctly entered their contact information. In this sense, Matties Bags is exonerated from any responsibility in the event that the delivery of the product cannot be executed or is executed with delay due to the data being inaccurate or incomplete, due to the absence of the User or due to Force Majeure. "Force majeure" shall mean all those causes that could not have been foreseen, or that were still foreseen were unavoidable, and that result in the breach of any of its obligations. Among them, but not limited to, strikes, both by their own workers and by other workers, insurrections or revolts, as well as regulations dictated by any civil or military authority, natural disasters such as earthquakes, floods, lightning or fires, wars, lockouts or any other force majeure situation.

The User is reminded that in no case will costs be charged for the transport and delivery of the product at the time of receiving it, although any transport and delivery costs derived from the acquisition of a product through our WEB will be indicated and where appropriate , charged, exclusively at the time of making the purchase through our WEB.


The User may exercise his right of withdrawal - rendering the contract concluded between the User and Matties Bags without effect - without the need to justify his decision and without penalty of any kind. However, the User must bear the direct costs derived from the return of the purchased product, if any. The return of products purchased through in Spain (Peninsula and Balearic Islands) and Portugal has no cost.

The User has a period of fourteen (14) days to exercise their right of withdrawal from the moment they receive -at the address designated for this purpose- the product purchased through

In order to effectively exercise their right of withdrawal, the User must complete the return form, which is accessible in the "Changes and Returns" section of the website. Therefore, it is recommended that the User, prior to completing the return form, carefully read the information in the aforementioned section so that the exercise of the right of withdrawal becomes effective.

The User must return the product purchased to Matties Bags in perfect condition, being the cause of denial of the right of withdrawal that the product had been used or damaged by the User. Likewise, he must return it following the instructions established in the "Exchanges and Returns" section of this website.

Once the right of withdrawal has been exercised, the User will receive an e-mail confirming the acceptance (if the returned order is correct) of the return and Matties Bags will proceed to make the refund. Matties Bags will reimburse the user -in the same bank account through which the payment of the purchased product would have been made through the economic amount for which the User purchased the product and which is reflected in the "Order Confirmation". Matties Bags will refund the money as soon as possible and, in any case, before thirty (30) days from when Matties Bags receives the document through which the User exercises their right of withdrawal.


In cases where the User, at the time of delivery, considers that the product does not comply with the provisions of these conditions, they must contact Matties Bags immediately by sending an email to the web address @ mattiesbags. com providing the product data as well as the damage it suffers, or by calling the number +34 965 756 051.

The User must return the product to the address indicated in the first section of these conditions.

Matties Bags will carefully examine the returned product and will notify the User at the email address provided for such purposes, within a reasonable period of time, if the return or replacement of the product is appropriate (if applicable). The return or replacement of the product will be made as soon as possible and, in any case, within 30 days following the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.

The amounts paid for those products that are returned due to any defect or defect, when it really exists, will be fully reimbursed as well as the costs that the User would have incurred to return it to us. The refund will be made on the same credit card that was used to pay for the purchase.

The rights recognized by current legislation remain safe.


The information or communications that Matties Bags sends to the User will be in writing. The User accepts that communications with Matties Bags are electronic. For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that Matties Bags send electronically meet the legal requirements of being in writing. The notifications that the User sends should preferably be made to the contact addresses published in the "CONTACT" section of


The User may file their complaints and claims with Matties Bags or request information about the products offered or contracted through the following channels:

By writing to the following address: Pza. España, 21-23 - CP 03740 - Gata de Gorgos (Alicante)

By sending an email to the following address:

Matties Bags will respond to the User in the shortest possible time and in any case within a maximum period of one month from the presentation of the claim.


In accordance with Organic Law 15/1999 on the Protection of Personal Data (LOPD), the User, as a contracting party, acknowledges being informed and consenting that their personal data generated during the execution of the contractual relationship are necessarily processed in a responsibility file of Matties Bags in order to carry out the management, development, compliance and control of the contractual relationship as well as postal or electronic sending of communications and documentation related to said relationship, contact list and maintenance of commercial relationship histories. The data will be transferred to other third parties in the legally foreseen cases such as financial auditors, competent Administration Bodies for reasons of control, registration and inspection.

Likewise, from the moment the User carries out a purchase process in and validly formalizes the contractual relationship with Matties Bags, their personal data will be stored in a file under the responsibility of Matties Salva (Matties Bags) with the following purposes: carry carry out the management, development, compliance and control of the contractual relationship, management of the order placed, identify you as a Matties Bags customer, send and personalize documentation related to the business relationship, provide access by username and password to the web area specific to registered users; contact agenda as well as the correct economic, accounting and fiscal management; billing and administration; development and management of the commercial relationship with clients and maintenance of commercial relationship histories. The communication of the data by the interested party for the fulfillment of the aforementioned purposes is mandatory and by virtue of the contractual relationship, their data may be transferred to the following Bodies: Judges and Courts, where appropriate, when legally required to do so or Consumer arbitration courts as well as consumer and user associations in case of dispute, banking entities, for the collection of the purchased product, Tax Agency, for compliance with tax obligations, and any other third parties to whom, by virtue of the regulations stated, it is necessary to carry out the assignment, to ensure the proper development of the contracted service and, in general, of the intended purposes.

Likewise, Matties Bags informs the interested party that his data may be transferred to other third companies that Matties Bags subcontracts to collaborate in the total or partial execution of the services to be provided.

The User undertakes to inform Matties Bags of any variation of the data while the contract is in force so that the aforementioned entity can proceed to update it. As long as the contrary is not communicated to Matties Bags, it will be understood that the data provided by the User is accurate and current.

For its part, if during the execution of the contract the User must provide personal data regarding third parties, they must, prior to their inclusion, inform said third parties of the points contained in this communication and in any case, of the purpose of the assignment. For this purpose, the communication of personal data of third parties is conditioned on the principle of necessity and proportionality and the communication of current and truthful data, and requires prior information and request the consent of said third parties for the treatment of their unless there is a legal authorization to that effect.

Finally, the User is informed that, in the event that they expressly authorize the receipt of advertising shipments through the registration form, their data will be processed in order to send them to the email address indicated by the User himself, advertising and commercial information related to the products sold by Matties Bags as well as information related to promotions and contests organized by Matties Bags.

Under the protection of article 21.2 and 22.1 of the LSSICE, the User is informed of their right to oppose the processing of their data for promotional purposes for the receipt of commercial communications as well as their right to revoke at any time the consent given for this purpose with the simple notification of your will to Matties Bags.

For this, the user may direct their opposition by sending an email to the address:, with the subject "LSSICE OPPOSITION", as well as the right to revoke their consent requesting the cancellation of the communications reception service commercials by email by sending an email to the address:, with the subject "LOW".

Likewise, Matties Bags informs the user of the possibility of exercising their rights of access, rectification, cancellation and opposition by means of a written request addressed to Matties Bags at the following address: Pza. España, 21-23 - CP: 03740 Gata de Gorgos (Alicante ), or the one that replaces it and is reported in the General Data Protection Registry. For this purpose, the interested party must send Matties Bags the written communication indicating the request or right that he exercises together with a copy of his ID or valid document in law that proves his identity. The User can also exercise his rights by sending a photocopy of his D.N.I. on both sides -or an equivalent document- to the email

For more information, see our privacy policy.


These general conditions are governed by Spanish law.

The parties, expressly waiving their own jurisdiction, submit for the resolution of any litigation that may arise to the Courts and Tribunals of and, where appropriate, the Arbitral Tribunals to which Matties Bags is attached at the time of the dispute.